Fulfillment Center Lead

Position will ensure service levels as outlined in the company strategic plans within the shipping, receiving and replenishing departments. The position is responsible for daily operations, process improvement and staff development.

Work Environment:

At Duluth Trading Company, we fundamentally believe in strong in-person interactions as our culture thrives when we learn, create, and collaborate with each other. The position will be based in our Belleville, Wisconsin Fulfillment Center.

What You’ll Do: 

• Prioritize and direct daily work assignments of department staff. Create and maintain weekly employee schedules. 
• Review daily hours to ensure accurate costs for the Department 
  • Update schedule on a daily basis for accurate tracking of employee’s. 

• Is Proactive in maintaining communication with the rest of the departments in the F.C. to ensure proper staffing to support order volume. 

• Spend a majority of the shift monitoring the floor and helping with workflow, answering questions, and insuring high morale in the department. 
• Ensure effective hiring and training of employees.  
• Ensure department staff follows company policies: 
• Safety 
• Housekeeping 
• Attendance and break schedules 
• Special assignments as requested by FC Supervisor, F.C. Manager. All policies as outlined in employee handbook 
• Meet quarterly goals created by FC Manager. 
• Occasionally use equiment(lifts, pickers, etc) as needed to maintain service levels.
• Write and deliver yearly performance reviews for direct hourly reports. 
• Assure that all actions taken with regard to direct reports are in accordance with established company policies.

What We’re Looking For:

• Required + Preferred Education 

  • High school diploma 
  • Equivalent work experience would be considered 

   

  Required + Preferred Skills 

  • 1+ year of experience as a lead/supervisor of a mid-size to large size distribution/fufillment center.  
  • Direct-to-consumerer fulfillment experience a plus 
  • Strong oral, written, and interpersonal communication 
  • Sense of urgency in accomplishing objectives 
  • Exceptional leadership ability 
  • Adept problem-solver and analytical thinker 
  • Proven coaching and mentoring skills 
  • Spreadsheet and word processing proficiency 

   

  Physical Environment & Travel Expectations 

  • Standing or walking for up to eight hours a day. 
  • Frequently lifting up to thirty pounds, occasionally lifting up to seventy pounds. 
  • Frequently reaching, twisting, and bending in multiple directions. 
  • Ability to perform work in tight quarter workstations. 
  • Moderate warehouse noise level. 
  • Push/pull a picking cart and/or pallet of up to five hundred pounds. 
  • Continuous arm, hand, and wrist movement (i.e.: folding garments). 
  • Work in temperatures ranging from 50 – 95 degrees. 

Duluth Headquarters Benefits and Perks

As we continue to grow Duluth Trading Company and its house of brands, the perks have perked up, too. We’ve boosted an already impressive benefits package to include: 12-week full-pay parental leave, paid holiday time for the important observance of Martin Luther King Jr. Day and Juneteenth, and more! Why’d we go all out? Because our pursuit of a better way means that when it comes to great talent, better perks are a given.

Compensation Range: $21.50 - 25.50

Compensation is based on several factors including but not limited to education, work experience, certifications, etc.

The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job. Duluth Trading Company is an equal opportunity employer.

Started in 1989, Duluth Trading Company exists to enable hard-working individuals to take on life with their own two hands. Folks that revel in doing it the hard way and celebrate finding a better way. We seek talented individuals who share these beliefs and are excited to further the Duluth Trading legacy with a digital-first mindset, always moving forward and always innovating.

From ingenious Duluth workwear, to comfortably capable Buck Naked Underwear, to outside-embracing AKHG, it’s all about the innovative gear and gadgets that equip customers for a more hands-on way of life.

Top-notch quality, immersive storytelling, outstanding customer service, and the shared belief that the go-all-in-and-dig-deep spirit exists with everyone are what sets Duluth Trading Co. apart. We seek talented folks looking to be part of a can-do team that’s hellbent on helping the world to gear up, get its hands dirty, and do.