Warehouse Operations Lead

The Warehouse Fulfillment Center Lead is responsible for directing and monitoring the daily flow of materials and personnel across various fulfillment departments to meet operational needs. This role is designed to develop leadership skills in both operational functions and employee management. The Lead will continuously review procedures to decrease processing time, increase service levels, and improve operating costs.

Work Environment:

At Duluth Trading Company, we value face-to-face interactions that foster our culture of learning, creativity, and teamwork. The role is based onsite at our Adairsville facility near Atlanta, GA. 

What You’ll Do: 

• Operational Oversight: Prioritize daily work schedules and collaborate with other departments to reallocate labor based on customer demand and strategic goals.
• Resource Planning: Plan the effective use of equipment and staffing to ensure the department meets its operating budget and service level agreements.
• Supervisory Support: Assist the FC Supervisor with the creation of schedules, department budgets, and operating guidelines.
• Performance Management: Write and administer annual performance reviews and use performance management tools to actively coach and develop employees.
• Workflow Execution: Process inventory and replenish primary locations as needed to maintain high customer service levels.
• Communication: Build strong cross-departmental communication channels with all functional areas of the company

What We’re Looking For:

• High School Diploma
  • Equivalent Work Experience will be considered
• Experience in a supervisory or team lead role
• Strong Written and Verbal skills
• Basic computer experience and WMS
• Detail oriented with high level of accuracy
• Ability to manage multiple tasks & prioritize
• Exceptional organizational skills
• Forklift certification
• Proven ability to coach and develop employees by producing timely and constructive feedback.
• Authorization to work in the United States without sponsorship. 

Environmental Factors:

• Standing or walking for up to eight hours a day.
• Frequently lifting up to thirty pounds, occasionally lifting up to seventy pounds.
• Frequently reaching, twisting, and bending in multiple directions.
• Ability to perform work in tight quarter workstations.
• Moderate warehouse noise level.
• Push/pull a picking cart and/or pallet of up to five hundred pounds.
• Continuous arm, hand, and wrist movement (i.e.: folding garments).
• Work in temperatures ranging from 50 – 95 degrees.
• The ability to walk long distances
• The ability to climb flights of stairs throughout the day
• The ability to either stand for long periods of time
• The ability to remain in a stationary position, often sanding for prolonged periods of times
• Moving about to accomplish tasks or moving from one work area to another
• Adjusting or moving objects over 20 lbs. in all directions

Position Benefits and Perks

Our pursuit of a better way isn't just about our products—it's about our people too.  That's why our Dam Good Crew enjoys a comprehensive benefits package, designed to support their well-being and success.

• Multiple Medical plan options 

• Dental & Vision plans 

• Medical and Dependent Care Flexible Spending Accounts 

• Health Savings Account including company contributions  

• Company paid Life Insurance and AD&D

• Company paid Short-Term Disability

• Other various voluntary benefits including: Accident, Critical Illness, Hospital Indemnity, Long-Term Disability and Supplemental Life Insurance

• 401(k) Employer Match

• Parental Leave

• Paid holidays: New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

• Generous Paid Time Off plan

• Daily pay available  

• 40% Employee Discount 

Position Compensation Outline 

Compensation Range: $21.50 to $22.50/hour.

Compensation listed is for the full-time position at this specific location and is based on several factors, including experience, and qualifications. Benefits and perks may have eligibility requirements and are subject to change.

The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job. Duluth Trading Company is an Equal Opportunity Employer. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Started in 1989, Duluth Trading Company exists to enable hard-working individuals to take on life with their own two hands. Folks that revel in doing it the hard way and celebrate finding a better way. We seek talented individuals who share these beliefs and are excited to further the Duluth Trading legacy with a digital-first mindset, always moving forward and always innovating.

From ingenious Duluth workwear, to comfortably capable Buck Naked Underwear, to outside-embracing AKHG, it’s all about the innovative gear and gadgets that equip customers for a more hands-on way of life.

Top-notch quality, immersive storytelling, outstanding customer service, and the shared belief that the go-all-in-and-dig-deep spirit exists with everyone are what sets Duluth Trading Co. apart. We seek talented folks looking to be part of a can-do team that’s hellbent on helping the world to gear up, get its hands dirty, and do.